Aadhaar DOB Update Rejected? Here is How to Fix Date of Birth Online

1. Document Inconsistency

The most frequent cause is a mismatch between the data entered in the online form and the information present on the uploaded supporting document.

2. Poor Document Quality

If the uploaded scan is blurry, cropped, or unreadable, the UIDAI verification team will automatically reject the request. Ensure the file is clear and all edges of the document are visible.

3. Selection of Incorrect Category

Users often select the wrong update category or upload a document that is not on the UIDAI’s approved list for DOB proof.

Solutions for Rejected DOB Update Requests

If your online attempt fails repeatedly, UIDAI provides specialized support channels to help citizens rectify their records.

Contact the UIDAI Helpline

You can dial the toll-free number 1947 to speak with a representative. Provide them with your Update Request Number (URN) to understand the specific reason for the rejection.

Support via Email

You can send a detailed explanation of your problem to help@uidai.gov.in. When emailing, keep these points in mind:

• Mention your full name and Aadhaar number (or Masked Aadhaar for security).

• Attach clear scans of your valid supporting documents.

• Briefly describe the previous rejection and the correct data to be updated.

Step-by-Step Guide to Updating Your DOB Online

To ensure your next request is successful, follow this streamlined process on the official UIDAI portal:

Step 1: Portal Access and Authentication

Visit the official UIDAI website and navigate to the “My Aadhaar” section. Select “Update Your Aadhaar” and enter your 12-digit Aadhaar number. Complete the Captcha verification and enter the OTP sent to your registered mobile number to log in.

Step 2: Selecting the Data Field

Once logged in, click on “Update Aadhaar Online.” From the list of attributes, select Date of Birth (DOB). Enter the correct date precisely as it appears on your legal documents.

Step 3: Document Upload and Fee Payment

Upload a digital copy of a valid document. Acceptable proofs include:

• Birth Certificate (Highly recommended)

• 10th Standard Marksheet

• Passport

Payment of Processing Fee

After uploading, you must pay a nominal service fee of ₹50. This can be done via UPI, Debit/Credit Card, or Net Banking. Once the payment is successful, you will receive a URN to track the status of your update.